Privacy Overview
We respect your privacy and are committed to protecting it through this Privacy Policy. This Policy explains the types of information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
This Privacy Policy applies to the Griswold Controls website, mobile applications, and all related products and services. By using our services, you acknowledge that you have read and agree to this policy.
Collection of Information
Our highest priority is protecting customer data. We collect only the information necessary to provide, maintain, and improve our services while minimizing the amount of personal information retained.
Information collected automatically is primarily used for:
- Maintaining website functionality
- Protecting against abuse and fraud
- Website performance analytics
- Improving user experience
- Security monitoring
Statistical information may be aggregated for reporting purposes but is never intended to identify individual users.
Use & Processing of Information
Depending on your relationship with Griswold Controls, we may act as either a data controller or data processor.
When We Act as a Data Controller
We determine how personal information is collected and processed when you interact directly with our website or request information from us.
When We Act as a Data Processor
When processing information on behalf of customers, we follow the instructions provided by those customers and applicable agreements.
We may process information for purposes including:
- Providing requested products and services
- Responding to inquiries
- Improving our website
- Meeting legal obligations
- Security and fraud prevention
- Business analytics
- Customer support
Disclosure of Information
Griswold Controls does not sell, rent, or trade your personal information.
Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes described within this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
- Business records
- Customer communications
- Service requests
- Security logs
- Legal compliance records
Transfer of Information
We do not intentionally transfer or store personal information outside the applicable jurisdiction unless required to provide our services or comply with applicable laws.
Appropriate technical and organizational safeguards are implemented whenever data processing occurs.
Region Specific Notices & Your Rights
Depending on where you reside, you may have certain rights regarding your personal information under applicable privacy laws.
Canada
Residents may have rights under PIPEDA including access, correction, withdrawal of consent, complaints, and breach notifications.
United States
Certain state privacy laws may provide rights to access, delete, correct, or opt out of specific processing activities.
International
We strive to respect internationally recognized privacy principles regardless of jurisdiction.
Your Privacy Rights
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent where applicable
- Object to certain processing activities
- Request data portability when available
- File complaints with regulatory authorities
Children's Privacy
Griswold Controls does not knowingly collect personal information from children under the age of 18.
Do Not Track Signals
Some browsers support "Do Not Track" requests. Because there is currently no universal standard governing these signals, our website may not respond automatically to them.
Regardless, we remain committed to minimizing unnecessary collection of personal information.
Links to Other Resources
Our website may contain links to third-party websites for your convenience.
Griswold Controls is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.
Information Security
Protecting information is one of our highest priorities.
Administrative
Internal policies and procedures designed to safeguard information.
Technical
Industry-standard technologies help protect data against unauthorized access.
Physical
Appropriate measures are taken to secure systems and infrastructure.
Data Breach Procedures
If a security incident involving personal information is identified, Griswold Controls will investigate the event and take reasonable actions to minimize potential harm.
- Investigate the incident
- Secure affected systems
- Notify impacted individuals when legally required
- Cooperate with regulatory authorities
- Implement corrective actions
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will become effective upon publication unless otherwise stated. Continued use of our website or services constitutes acceptance of the revised policy.
Acceptance of this Policy
By accessing or using Griswold Controls' website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Questions About This Privacy Policy?
If you have questions regarding this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us.