Limited Warranty Details

Warranty Statement

Griswold Controls agrees to repair or replace, at Griswold Controls’ option, any Product found to be defective in workmanship or material during the warranty period. Griswold Controls Limited Warranty does not include labor or additional materials to repair or replace defective Product. Claims under this warranty will only be honored if written notice is given to Griswold Controls immediately upon discovery of the defect and within the specified warranty period from the date of shipment. A Product is not defective unless it fails to perform according to Griswold Controls’ written specifications, but in the event Griswold Controls has not drafted or adopted written specifications for a particular Product, a Product will be defective if it fails to perform as would be expected of the same or similar Product in the industry. Customer shall pay freight charges for return.

There is no warranty for any Product that has been (i) subjected to misuse, neglect or accident, or (ii) altered or repaired in an improper manner. Refer to Griswold Product Installation, Operation, and Maintenance instructions for proper handling and use. Questions regarding Warranty Returns should be directed to your Customer Service Representative at (949) 559-6000 or via fax at (949) 559-6088.

Disclaimer of Liability

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

THIS IS GRISWOLD’S ONLY LIABILITY TO ANYONE FOR ANY CLAIM IN CONNECTION WITH THE PRODUCTS. GRISWOLD SHALL NOT BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR FOR DAMAGES IN AN AMOUNT EXCEEDING THE COST OF ANY DEFECTIVE PRODUCT(S) EVEN IF GRISWOLD HAS BEEN TOLD IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. IT IS AGREED THAT THE BUYER’S SOLE REMEDY AGAINST GRISWOLD IN CONNECTION WITH THE PRODUCT IS REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE OF THE PRODUCT.

No agent, distributor or any other person is authorized to modify or extend the terms of this warranty in any manner whatsoever. Some states do not allow the exclusion or limitation of incidental or consequential damages, nevertheless, the foregoing paragraph should be construed to limit Griswold Controls’ liability to the fullest extent permitted under the laws of any particular jurisdiction, as applicable. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. This warranty applies only to Products installed in the United States.

To obtain service under this Limited Warranty write to:

Griswold Controls
2803 Barranca Parkway,
Irvine, California 92606.

Products may be returned for replacement or credit due to Product failure or defect during the standard warranty period. Griswold Controls Standard Product Warranty Periods are as follows:

Product CategoryWarranty Period
Ball Valve/ Flow Control Valve Assembly (Excluding Cartridge) 1 Year
CPP Components 1 Year
Hoses1 Year
PIC-V, MVP, PIM Valves1 Year
Stainless Steel Cartridges5 Years
Actuators1 Year
Diaphragm Valves1 Year